Privacy Policy

Effective Date: August 4, 2026

Welcome to Urban Flooring. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

When you use our website, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (processed securely through trusted payment providers)
• Order History
• IP Address
• Browser and Device Information
• Cookies and Website Usage Data

We use your information to:

• Process and deliver your orders
• Provide customer support
• Communicate order updates
• Improve our products and services
• Personalize your shopping experience
• Send promotional offers and newsletters (only if you choose to receive them)
• Prevent fraud and maintain website security
• Comply with legal obligations

Urban Flooring does not store your credit or debit card information. All payments are processed securely through trusted third-party payment gateways using industry-standard encryption.

Our website uses cookies to:

• Remember your shopping cart
• Improve website performance
• Analyze website traffic
• Personalize your browsing experience

You may disable cookies through your browser settings, although some website features may not function properly.

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties necessary to operate our business, including:

• Payment processors
• Shipping and delivery partners
• Website hosting providers
• Customer support services
• Legal authorities when required by law

These partners are required to protect your information and use it only for authorized purposes.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your information, no method of online transmission or storage is completely secure.

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Withdraw marketing consent
• Request a copy of your personal data
• Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Urban Flooring reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date.

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Urban Flooring

Email: support@urbanflooring.in

Phone: +91 7338333007

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (IST)

Thank you for trusting Urban Flooring. We are committed to protecting your privacy and providing a safe and secure shopping experience.